You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. One end of it would not expand, and the layers at that end were separating. Zinus Omkaram Upholstered Platform Bed Frame (Bed): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. The mattress is barely 2 months old and is perfect condition. I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). Get a new one then ... mind blown!!! When I inquired when I would get it, Zinus asked me to send photos of the defective part. Plastic feet protect your floors. All rights reserved. Since you can’t try the bed in person before you order, most offer a trial period and assist with no-hassle returns. Companies can't alter or remove reviews from ProductReview.com.au. I placed order on 11 May for mattress, and received notification for shipping. Don't purchase from their website. Second time one of the metal bars was faulty. I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. and luckily get full refund. Firm, even support. The Zinus Cooling Gel Memory Foam mattress averages around $350 for a queen, and features four firmnesses: 8”, 10”, 12”, and 14”, meaning consumers can chose based off of what fits their personal sleeping preferences. Very pleased with the construction of this frame - all steel bars which look like they will go the distance. Maybe another month? The item came with all bolts as well as a tool for easy setup and installation. Assembly was fairly straight forward. So repeat- don't buy the mattress from their website if you do not want to waste your valuable time. ... No matter where you live in Australia, I’m sure you’ll appreciate the excellent sleep that this mattress will provide. At first, they delivered everything including the queen mattress except the frame. I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! Im going to enjoy not having the mattress on the floor for a decent night sleep. This results in my having sciatica for 1-2 days following that. Only the latest review will count in the company's TrustScore. Shipping was very quick too. Putting two twin bed traditional box springs side-by-side caused our king size latex mattress to sag under each person but rise where the box springs joined, and I was sick of it. Approval for Affirm payment options is based on a soft credit check, and you can contact Zinus or visit their website to find out more information. Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. Traditional coil mattresses are cheap, but they’re nowhere near as nice as foam or memory foam mattresses. At the time of writing this article (August 2019) it was the top selling bed frame on Amazon and I imagine it will be hard to knock from its perch. I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. Browse Zinus Low Profile Box Spring Customer Reviews Smart Product. Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. The Sam's rep was awesome. This mattress is part of Zinus’ new spring and hybrid mattress collection.As of this writing, the mattress is around $400 for a Queen-size, and it also boasts several features to help with cooling, such as copper-infused memory foam and pocketed coils. I thought maybe it needed more "plumping," so I waited to no avail. Trust us, your sleep soulmate is here. There are some reviews in between, that are eye opener. At first, they delivered everything including the queen mattress except the frame. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. A Cal King. Go with somebody who provides better customer support. I left an unfavorable review on Sam's Club and Zinus contacted me, saying they would be happy to help me, since it was already past time to return it to Sam's Club. 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