They are definitely good with the customer service end of everything. So far so good. After that, smooth sailing. The picture are very clear. I also have owned 2 Samsung security camera systems from 2010 and the quality of the cameras are not even close to the Lorex 4k cameras and I did't pay much less for those cameras 8 years ago. It includes our outstanding 4K Ultra HD 8-channel LNR6100X Series network video recorder (NVR) and eight 4K Active Deterrence Network Security Cameras. THANK YOU. Also bought extra hard drive 4TB. Only disappointment was the 19 inch tv that was purchased with the security system. we love it. Others in progress as time allows. The equipment in every case has performed very well, without failure, and as advertised and expected. This 4K ultra 6 camera 8 channel NVRs system is amazing, picture and recording quality is extremely clear, this hopefully will help some of you during installation and I`m not being paid or asked to make this system sound like the best thing in the world but in my opinion it�s a lot for what you pay and yes they make better 4K systems but this one really impressed me and I know some friends that have wireless cameras like Well it rhymes with bling and you know what you�re home WiFi is like is all you need is a hiccup in the WiFi and you have to reconnect your cameras and when you have 8 cameras it could be time consuming. This is a great product. My biggest complaint is the 60 foot standard cable that comes with all camera manufacturers. Great quality and price! I spent the next hour playing with it and the mobile app on my phone. The infrared at night is very focused causing you to not get even close to 130ft night vision on the corners of your camera view. Product arrived with no damage and was well packed. Lorex Support is the best and helped solved all my issues with cameras initially and some were my fault The Internet access from from the Lorex Cloud for my apple iPhone, iMac, and Apple TV are amazing! This is a great product for restaurant or store owners. Very, sturdy well built cameras. Setting up the FLIR app was easy as well since you just scan the QR code on the receiver. I like the audio/mic feature and NVR has a lot of customizable features unlike other brands. Connecting to the network was a bit of a challenge. Fantastic resolution, easy to install and instant mobile app view ! You don't need outdoor rated cable when it runs in your attic or under your eves. THIS IS MY 4TH SYSTEM. I did send an email to Lorex and after 3 days still had no response. Picture Quality is great. This system is a few steps up from the similar Costco 6100 series 4k system for $799.99. I am a returning Lorex customer. Lorex Techniccal Support is extremely hard to get a hold of, we wait for hours on hold, when I email their responses have not helped us in anyway. Going into this I knew the hard part was running the BNC cables in my attaic with small crawl spaces. Great products at a great price. Crystal clear picture on the monitor. Now I can use the security system on the device itself but also with similar functionality on my mac app via the local network or on my iphone remotely. Connect your smartphone or tablet to the Lorex Cloud app and keep tabs on what matters most, from anywhere. I am going to buy a 100 ft. Cables and see if that works fingers crossed. A short video clip would alleviate those issues. As a result I was always worried about the possibility of casual intruders. I placed my order and waited a bit. Other one I installed at daughters home. The product arrived on time. Dont have a 4k monitor to see the actual quality, however its so far so good. I was looking to put some security cameras up around my house and my neighbor suggested Lorex since he had them as well. Feels sturdy. Optical quality is great. Everything setup easily and the picture quality is excellent. Audio recording without consent is illegal in certain jurisdictions. Just follow the instruction and it took less than half an hour. With the help of my skinny and younger son we acomplished it in around 3 hours in 2 days due to the heat in the attice and him being busy. The cat5 included is high quality with nice connector seals and the cameras are great quality and the NVR user interface, while not as polished as an app from the apple app store, is usable, mostly intuitive and customizable. This is the fourth Lorex camera system that I have purchased and recommend that the system that fits your needs be considered. Had a couple of technical questions and support services was most helpful and answered them to my satisfaction. Get faster access to you security system with hands-free voice control. Had a problem with nvr but called support and they were very helpful they gave a work order number to use if I have any more problems. The system was fairly easy to install. I love the 4K cameras, everything worked as promised m. Been installing lorex camera systems for the last 10 years and these's cameras are the easiest to setup with one screw to align. As mentioned by others, the cable that come with the cameras are pretty poor, though this did not affect my installation as I made my own cables. Whistle again and I could see him running by each camera heading to the doggie door. The FLIR Cloud Client software also allows me to configure the system remotely as well. 15% OFF NON-PROMOTIONAL ITEMS WITH CODE LOREX2021. Setup of the cameras was a breeze with their assistance. Cameras and NVR are of good quality. You can't ask for anything better for a security camera system. Best of all, I can understand the folks at customer support. *Requires Gen 4 or newer Apple TV with support for App Store. One of the deciding factors in the purchase was that I could be an active part of the deterrent process, instead of being just a passive observer. Received my order in a timely manner. I would like to give this product a better rating, but at this time I can't. The night vision is really good and the cameras are very sleek. Quality is great! These were purchased on Amazon for ~$98 each. It would be nice to receive a 5-10 second video clip rather than a blurry snapshot because sometimes depending on the lighting, the motion detection can be too sensitive or too slow so you get a snapshot of someone�s feet entering the motion zone. Motion detection is difficult figure out it seems to go from capturing trees blowing to not capturing people walking by. So far very satisfied. The most important feature is which I like to much you can access all cameras on your laptop without connecting R32 cable. James, I find this product is superior to Products I bought in the past has a lot more options picture is perfectly clear and technical support is very helpful I would recommend this system to any homeowner or a small business owner. The price was acceptable for the specs I wanted. They give you a template sticker for drilling the holes, but actually screwing in the low quality screws is a bit of a challenge when at the top of a ladder. This is a very popular system and we unfortunately underestimated the demand for it. 1. This product exceeded my expectations. I love the zoom feature where the pixels do not break. Although I haven�t installed and used it, but I believe Lorex product. I look forward to mounting them to see if they live up to their description. This camera also has a speaker that allows you to communicate with others through the camera through the Lorex Home app. And Lorex has a video for that to. --- The user interface is not friendly enough for the average person because there are no explanations, tips, or hints regarding what the software features do. Everything else is awesome. It doesn�t make sense how I can get 6 cameras and an NVR for not much more than the 2 additional cameras for expansion. Setup was very easy, the NVR detected the cameras easy, configuring the cameras in about a minute or less. Overall important was to understand that only the FLIR apps would work with my equipment and for the remote availability important was to enter the warranties information on lorextechnology.com before trying to setup the remote access in the apps. I have now had the system installed and running for about 8 months, so I feel I can give a reasonable review. I can view recorded video remotely from my android phone (FLIR Secure app) or from a PC (FLIR Cloud Client software). Just completed installation of 4 camera and recorder. Wonderful camera system at a GREAT price point. I used Lorex security camera NRV system more than 12 years. The next generation of security monitoring is here. You can also program the app to send you motion-activated push notifications with screenshot attachments straight to your phone to keep you connected to your property at all times. No other camera issues so far. When it came to setup on dvr the manual could be alot better written, however it was easy to use if you have some mechanical and tech background. I still try to figure how to use the Cap and the cloud . Ultimately I bought this system because of the available option to buy a 5 yr extended warranty. Have been using them for close to a year and am very pleased with their performance. Great system, little difficult to install if your attic isn't the most user friendly, but once done it is really nice. Hey Michael, We're really sorry to hear this as the system should have zero issue in both compression and management of 4+ cameras (in fact, it should have no issues in processing output for 32 cameras). The new 4K IP cameras are much more robust (metal casings, vs plastic) and the optics are amazing. Planning the install will be worth the effort as you need to have the right location for your cameras, to capture what you need to, and also be able to run the cables where they cannot be easily accessed by someone else. PLEASE MAKE A LOREX CLOUD APP compatible for PC use!!!! Had six cameras up and running in about four hours. Complements go to the help line. I bought this set on Thanksgiving as there seem to be trespassers from time to time climbing over the gate. LNR200 / LNR300 Series: Configuring Pre and Post Recording times. Purchased this system for our country church. This Lorex Security Camera system offers 8 Channel with 4 Outdoor 4K IP 8MP Metal Cameras, 2 Audio 4x Optical Zoom Cameras, 250FT Night Vision. - Call 1-888-425-6739. For clarity and resolution- very happy with it. Identify your intended application and individual installation routes. Excellent picture quality. I have had these cameras for about 4 months now and am very happy with the system. I researched a considerable number of systems, reading pros and cons, and from my own ownership of other brands over the years, including Night OWL I really was hoping to step up to a better system. I bought this camera based on the reviews and what I found out was amazing, I am not disappointed plus the price for this product directly from Lorex was reasonable enough. Contacted customer service a few times regarding a price match and never waited longer than 3 minutes. 7. Overall I'm extremely satisfied and would buy Lorex/FLIR products again! Some settings are obvious, many are not, and some of the settings don�t appear to work at all. If you are replace old cameras we found out that you have to use the new cables or you will get problems with night vision. A camera died in 3 months after the 1-year warranty expired. All in all, I'm very pleased with Lorex and this product. It was very easy to setup and register this system. Logged a ticket received no response. Some areas are not so easy to follow. The only issue was with the actual physical installation, but that's to be expected. You already charged my credit card and now i have to pay interest but no products in my hand except for the partail 2 cameras that i ordered along with the new 4k cameras. Imy case I requested a 5 year warranty but the sell rep didn't add so now I have to deal with the 2 year plus the extra 18 month warranty that should be add on the account one the review is read .Hector PadillaCutomer PO # ....... L802416 case # 416337. 4. The box is slightly larger from the LVH2008 model. (11) Price Match Guarantee. Installed inside of home to avoid any exterior / criminal damage. My home sits on a corner lot across from an elementary school and gets a lot of car and foot traffic when school starts and ends. Still working on getting some of the motion setting so they work well for us. The app keeps booting me out. Then the next hour I spent watching my dog play. The swap out was an easy unplug and reconnect the cables to he new recorder. App Store is a service mark of Apple Inc. Google, Google Home, Google Play, Google Play logo, Google Assistant logo and Chromecast are trademarks of Google Inc. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. I bought the Lorex 4K Ultra HD IP NVR System with 6 Outdoor 4K 8MP IP Cameras, 130FT Night Vision, 3TB Hard Drive. I currently have 4 of the 6 cameras installed and active. But the cameras excel with their night vision technology. If you would like us to escalate your concern and/or put you in contact with a senior Support representative, we would be happy to do so. The app is a lot better than most but not perfect. The resolution of the camera images are crystal clear, the camera itself is hardy, and since the cameras are outdoors I don't worry about the longevity of the cameras, or the atmospheric conditions. I just hooked up the Cat5e cables, setup a monitor, plugged in the power and the system was ready to go to work. I have already had a neighbor contact me to see if my camera caught anything overnight when he found a bag in front of his house. You will be required to have an account with Lorex to provide a review... You can see your approved reviews in your "My Lorex Account" section. The only thing I hope is that Lorex includes a hardcopy printed manual with the NVR as there are many features that I am still learning, and I prefer to read from a manual book, though one can download a pdf manual from the product webpage. Invest in the best equipment your budget will allow. Picked up this system and installed all around the house. This 4k cam gives incredible video and snapshots. The manual is more for someone that is way more into the tec field I feel. Good customer service every time I had a question. Great product! Glad I didn't go for a cheap setup at Costco or Best Buy. I ordered the system on 12/27/17 during a warehouse promotion and got a smoking deal. VGA does work though. This is the worst most unreliable camera system you can possibly buy. One thing to note during install is the pictures of the cameras on the website do not show them with the wires sticking out the back of the camera. Extremely happy. The system is pretty easy to set up, and works well so far. For the price this unit is 5 stars. For example, the LED lights can be customized to always be on or triggered by motion. Both the recorder and 3 cameras experienced problem. No cables to run at all. IP66 WEATHERPROOF RATED CAMERAS- These cameras are able to withstand extreme weather temperatures as low as -22 degrees F. Lorex 4K UHD 8-channel Fusion NVR Security System with 8 Smart Deterrence 4K Cameras 8 - Channel 4K Ultra HD NVR with 2TB HDD 8 - 4K UHD Smart Deterrence Cameras (Warning Light + Siren) Smart (Person and Vehicle) Motion Detection Smart Home Compatibility Local Storage with no Hidden Cloud Fees When I first set up my new system, I could not get my monitor to work with it. The audio option works. Also the Color Night Vision is not working at all, I'll have to see what support says. Also, MUST use the latest Win10 client ( FLIR Cloud - Client Software for PC - v2.1.39) to work. 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