This property was not quite as nice as the others that I have stayed in. Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. would stay there again, but key to note, the were two odd things that happened. 1. In my mind, the sanitizer should be given as a welcome gift. Located in Downtown Asheville within a short walk of The Orange Peel, Hotel Indigo Asheville Downtown is within a mile (2 km) of other popular sights such as Grey Eagle. We’ll even let you know about secret offers and sales when you sign up to our emails. I was informed there was a refundable pet “deposit.”Upon check out and credit card transaction posting that was far from the case. Case Manager IHGService. Most places were either closed completely or you needed reservations to sit on their sidewalk! I am sorry to learn about the leak in the in-room ceiling. What are some restaurants close to Hotel Indigo Asheville Downtown? Reviews about Hotel Indigo Asheville Downtown “walkable to downtown, staff at front desk was very friendly and helpful.” “Upscale, efficient, all-in-one (rooms, bar, restaurant, information about the area, the best staff going” “The front desk staff and valets were always very friendly.” LCD televisions are featured in guestrooms. Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay. I feel concerned that your stay was not satisfactory due to the closed facilities due to Covid-19. This 3.5-star hotel has 115 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Most places were either closed completely or you needed reservations to sit on their sidewalk! Popular attractions The Orange Peel and Biltmore Estate are located nearby. GreenLeaders Gold level Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hotel Indigo Asheville Downtown, InterContinental (IHG) Hotels in Asheville, Hotels near The Dog Door Store and Outfitters, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC. Cheers, June A. It is our goal to ensure that everything always works and your review will help our team to deploy necessary improvements. The hotel is nice and conveniently located but a bit overpriced for the lack of amenities. GreenLeaders Gold level Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Are there opportunities to exercise at Hotel Indigo Asheville Downtown? In my mind, the sanitizer should be given as a welcome gift. The room was spacious and since we got a corner room, we got both city and Mountain View. Does Hotel Indigo Asheville Downtown offer any business services? Very Good Pros: The only thing outstanding about this hotel was the staff. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Come and experience this boutique hotel in the heart of downtown. Bathrooms include showers, complimentary toiletries, and hair dryers. more. The room was spacious and since we got a corner room, we got both city and Mountain View. WiFi is free, and this hotel also features a restaurant and a gym. I sent you a private message so we can discuss your stay further. I trust that the actions that will be taken will improve your next visit with us. Ratings based on 962 Verified Reviews. Hotel Indigo Asheville Downtown, Asheville Picture: Western facing 13th floor penthouse suite - Check out Tripadvisor members' 35,997 candid photos and videos. Discover genuine guest reviews for Hotel Indigo Asheville Downtown along with the latest prices and availability – book now. Hotel Indigo Asheville has a 24-hour front desk. 217 reviews of Hotel Indigo Asheville Downtown "So originally I wanted to write a scathing review. The Orange Peel is minutes away. This property was not quite as nice as the others that I have stayed in. I am sorry to learn about the leak in the in-room ceiling. Honestly a great hotel to stay down town, significantly cheaper than some of the other properties but still gave the vibe of being well kept, new, and all of downtown was walking distance from the hotel, which is ideal for touring all of the breweries that Asheville has to offer. To our surprise, everything was still very shut down in Asheville (in general) compared to Tennessee. Own or manage this property? Best regards, Clayton G. Case Manager IHGService. Being part of a growing brand has been an amazing experience. We felt rushed! Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. I shared your comment with our managing team, and are evaluating what happened. I hope you give our hotel another try! I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I invited you to come and stay with us again. I-240 exit 4C (Montford Ave/Haywood St), just s, then just w. 151 Haywood St 28801. Hotel Indigo Asheville Downtown, Asheville: Pet-friendly hotel with free WiFi and a restaurant. I’m an IHG platinum member on points redemption and happy to receive a comp upgrade to doubles with view as we’re traveling with 2 kids and needed more space during a 2-night stay. I wouldn’t even use them for just parking, there are plenty of public lots for the same price if not cheaper! Hello rmf_travels09, Thank you for your Reward night stay and for taking the time to leave us feedback. 216 reviews of Hotel Indigo Asheville Downtown "So originally I wanted to write a scathing review. Hotel Indigo Asheville Downtown, Asheville: See 1,804 traveller reviews, 597 photos, and cheap rates for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Extremely misleading staff! GreenLeaders Gold level Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! There a business centre that offers fax, print, and copy services, and meeting space is … See 1,795 traveller reviews, 587 photos, and cheap rates for Hotel Indigo Asheville Downtown, ranked #34 of 77 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. We chose not to utilize the service due to COVID and the valet attendant was very inconsiderate when we used the designated parking space to unload our luggage despite the sign says 10-min parking. We felt rushed! Our hotel is a place to relax and get inspired. Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #34 of 79 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in India. The staff speaks multiple languages, including English and Spanish. 5. 611 reviews. The only "view" I got is of the parking lot from the "beautiful" second floor. I have tried multiple times to reach out and resolve this issue and have been met with staff stating that I must have misheard them all 3 times (over the phone 2x in person upon check in) This place is a joke of an establishment that intentionally misleads you to take your money.... put them out of business and find an Airbnb for a better price and less hassle! Hotel Indigo Asheville Downtown - Located 0.9 miles from North Carolina Glass Center, ... Deals & Reviews. 217 reviews of Hotel Indigo Asheville Downtown "So originally I wanted to write a scathing review. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Every person we encountered was helpful and courteous. Along with your observations about the level of service received, I have shared your comments with the hotel management. I booked the hotel because it stated that it had spectacular, majestic mountain views. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as … Best wishes, Oscar C. Case Manager IHGService. I saw your remarks, and I'm sorry that they charge you wrongfully and that there was no communication from the hotel. 151 Haywood Street, Asheville, NC 28801. Please see our partners for more details. The Hotel is Pet friendly which was ideal as we were traveling with our dog. Cheers, June A. The front desk person was unmoved about the situation. Hotel Indigo Asheville Downtown: One of my best trips ever - See 1,795 traveler reviews, 587 candid photos, and great deals for Hotel Indigo Asheville Downtown at Tripadvisor. Enjoy free WiFi, a restaurant and breakfast. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Best wishes, Oscar C. Case Manager IHGService. Claim your listing for free to respond to reviews, update your profile and much more. Hotel Indigo Asheville Downtown, Asheville: 1,806 Hotel Reviews, 597 traveller photos, and great deals for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Due to COVID, there wasn't much to offer at the hotel and even the city was hard to see/explore. The Hotel Hotel Indigo Asheville Downtown provides its guests with a business center (fax, PCs, copying), live entertainment, concierge service, fitness center, pet friendly facilities (deposit required), free Wi-Fi, 24 hour reception, free onsite parking, laundry and dry cleaning, and safe-deposit box. The negative part was the valet parking. Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as … Yes, it is 0.5 km away from the centre of Asheville. Honestly a great hotel to stay down town, significantly cheaper than some of the other properties but still gave the vibe of being well kept, new, and all of downtown was walking distance from the hotel, which is ideal for touring all of the breweries that Asheville has to offer. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as … Stay at this 3.5-star business-friendly hotel in Asheville. Enjoy free WiFi, a restaurant, and breakfast. Hotel Indigo Asheville Downtown is rated "Superb" by our guests. Very Good Pros: The only thing outstanding about this hotel was the staff. Come and experience this boutique hotel in the heart of downtown. Looking forward to welcoming you back! The price was decent, but the stay mediocre. Price per night, excluding taxes & fees. Our hotel is a place to relax and get inspired. Reviews about Hotel Indigo Asheville Downtown “walkable to downtown, staff at front desk was very friendly and helpful.” “Upscale, efficient, all-in-one (rooms, bar, restaurant, information about the area, the best staff going” “The front desk staff and valets were always very friendly.” Over 100 vibrant, spacious guest rooms and 16 suites feature floor-to-ceiling windows which offer spectacular views of the city and surrounding Blue Ridge mountains. They charged the “DEPOSIT” and it was not refunded. I payed extra for a "view" room. We were there in September 2020. Yes, it is 0.3 miles away from the center of Asheville. This Asheville hotel provides complimentary wired and wireless Internet access. The Hotel is Pet friendly which was ideal as we were traveling with our dog. Reviews about Hotel Indigo Asheville Downtown “walkable to downtown, staff at front desk was very friendly and helpful.” “Upscale, efficient, all-in-one (rooms, bar, restaurant, information about the area, the best staff going” “The front desk staff and valets were always very friendly.” Are pets allowed at Hotel Indigo Asheville Downtown? The Hotel Hotel Indigo Asheville Downtown provides its guests with a business center (fax, PCs, copying), live entertainment, concierge service, fitness center, pet friendly facilities (deposit required), free Wi-Fi, 24 hour reception, free onsite parking, laundry and dry cleaning, and safe-deposit box. Hotel Indigo Asheville Downtown Reviews Summary. I’m an IHG platinum member on points redemption and happy to receive a comp upgrade to doubles with view as we’re traveling with 2 kids and needed more space during a 2-night stay. The photos on the website showed these beatiful views. Reflecting the local culture in Asheville, this hotel has a very close-knit, yet diverse team who continue to inspire each other as much as they strive to inspire our guests. As the first boutique branded hotel, Hotel Indigo by IHG is a remarkable brand. Downtown Asheville: Hotel Indigo Asheville Downtown - See 1,805 traveller reviews, 598 photos, and cheap deals for Hotel Indigo Asheville Downtown at Tripadvisor. Hi 802domm, Thank you for your stay. Hotel Indigo Asheville Downtown Reviews 3.5 out of 5.0. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,806 traveller reviews, 598 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hi 802domm, Thank you for your stay. Yes, it conveniently offers a business center, meeting rooms, and conference facilities. Which languages are spoken by the staff at Hotel Indigo Asheville Downtown? The only "view" I got is of the parking lot from the "beautiful" second floor. The photos on the website showed these beatiful views. LCD televisions are featured in guestrooms. 13,450 were here. The view of the Blue Ridge Mountains from our room was beautiful. I wouldn’t even use them for just parking, there are plenty of public lots for the same price if not cheaper! Hotel Indigo Asheville Downtown offers 115 accommodations with safes and coffee/tea makers. Upper-upscale, smoke-free hotelIn downtown Asheville near Grove Arcade 9 floors, 132 rooms and suites No swimming pool 24-hour exercise room Restaurant - lounge Restaurant open for brea, Rated Very High, $$$$, … Hotel Indigo Asheville Downtown, Asheville: See 1,805 traveller reviews, 597 user photos and best deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 Asheville hotels, rated 4.5 of 5 at Tripadvisor. Downtown Asheville: Hotel Indigo Asheville Downtown - See 1,805 traveller reviews, 598 photos, and cheap deals for Hotel Indigo Asheville Downtown at Tripadvisor. Best regards, Clayton G. Case Manager IHGService. I shared your comment with our managing team, and are evaluating what happened. There a business centre that offers fax, print, and copy services, and meeting space is … The negative part was the valet parking. It is, by far, the most rewarding job experience that I have ever had. And, I felt that salt was put on my wounds of travel during the pandemic as I was offered a microscopic bottle of hand sanitizer, for sale! Bathrooms include showers, complimentary toiletries, and hair dryers. I understand your disapproval of this matter. Popular attractions The Orange Peel and Biltmore Estate are located nearby. Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,806 traveller reviews, 598 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. I hope you give our hotel another try! We'd like your accommodation to be seamless and I'm glad to hear you liked the view of the mountains. Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! Business guests praise the breakfast. Our guests praise the breakfast and the helpful staff in our reviews. Are there opportunities to exercise at Hotel Indigo Asheville Downtown? The view of the Blue Ridge Mountains from our room was beautiful. Come and experience this boutique hotel in the heart of downtown. See more questions & answers about this hotel from the Tripadvisor community. … During our stay one of the 2 elevators was … 3. See Hotel Details. Looking forward to welcoming you back! Response from IHG Service, Other at Hotel Indigo Asheville Downtown. I am also thrilled that you found our rooms clean and our location convenient. Thanks for choosing our Hotel Indigo Asheville Downtown! Priceline™ Guest Score [8.8 Excellent] 【 Hotel Indigo Asheville Downtown Reviews 】 Read reviews by verified guests of Hotel Indigo Asheville Downtown in North Carolina. $116. Staff was either overly servicial, or unconcerned. If you’re looking for accommodations that have flexibility to self-park during the pandemic, this property is not for you. Hotel Indigo Asheville Downtown offers 115 accommodations with safes and coffee/tea makers. Hotel Indigo Asheville Downtown Reviews Summary. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hotel Indigo Asheville Downtown, InterContinental (IHG) Hotels in Asheville, Hotels near The Dog Door Store and Outfitters, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC. The Orange Peel is minutes away. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. I sent you a private message so we can discuss your stay further. What food & drink options are available at Hotel Indigo Asheville Downtown? Our hotel room was on the 8th floor, corner room, king size bed and over looked the beautiful mountains around Asheville. Save on your reservation by booking with our discount rates at Hotel Indigo Asheville Downtown in NC I saw your remarks, and I'm sorry that they charge you wrongfully and that there was no communication from the hotel. They charged the “DEPOSIT” and it was not refunded. They are pet-friendly for cats, but there is a $75 charge which they neglected to let us know up front - that was very uncool. Its bar offers unique cocktails. 4. Our guests praise the breakfast and the helpful staff in their reviews. Along with your observations about the level of service received, I have shared your comments with the hotel management. I was informed there was a refundable pet “deposit.”Upon check out and credit card transaction posting that was far from the case. The staff speaks multiple languages, including English and Spanish. The location is not even that great. I payed extra for a "view" room. The photos on the website showed these beatiful views. At least the room felt very clean..... Hello Kevin F, Thank you for your stay and for taking the time to leave us feedback. Extremely misleading staff! To our surprise, everything was still very shut down in Asheville (in general) compared to Tennessee. And, I felt that salt was put on my wounds of travel during the pandemic as I was offered a microscopic bottle of hand sanitizer, for sale! Not genuine in either case. Hotel Indigo Asheville has a 24-hour front desk. Every person we encountered was helpful and courteous. The front desk person was unmoved about the situation. Case Manager IHGService. They came back up but they had such a backlog it took about 45 mins to check in. Location was pretty good and walking distance to a lot of the shops & restaurants, however, I would have been nervous walking by to hotel at night if I was alone or only with women. I payed extra for a "view" room. Hotel Indigo Asheville Downtown is ranked #7 among luxury hotels in Asheville, NC by U.S. News & World Report. We stayed at the hotel indigo in Asheville for a fun weekend 11/8/19-11/10/19. 151 Haywood Street, Asheville, North Carolina, United States, 28801 show map. Best regards, Clayton G. Case Manager IHGService. I hope you choose us again! You can rest assured that this won't happen again. Come and experience this boutique hotel in the heart of downtown. View deals for Hotel Indigo Asheville Downtown, including fully refundable rates with free cancellation. Yes, guests have access to a fitness centre during their stay. more. Review of Hotel Indigo Asheville Downtown Reviewed November 4, 2017 Overall our stay was OK. 13,449 were here. 151 Haywood Street, Asheville, NC, 28801 1-866-599-6674. Upon visiting for one night with a dog. Staff was either overly servicial, or unconcerned. View deals for Hotel Indigo Asheville Downtown, including fully refundable rates with free cancellation. See 1,795 traveller reviews, 587 photos, and cheap rates for Hotel Indigo Asheville Downtown, ranked #34 of 77 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Which popular attractions are close to Hotel Indigo Asheville Downtown? 4.4 out of 5 84% of guests recommend. We are grateful to be your travel partner. Location was pretty good and walking distance to a lot of the shops & restaurants, however, I would have been nervous walking by to hotel at night if I was alone or only with women. 151 Haywood Street, Asheville, NC 28801-2632, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. We are grateful to be your travel partner. The Hotel Indigo is a comfortable, understated spot without a lot of glitz, much like Asheville. Hotel Indigo Asheville Downtown 35.5965995788574, -82.5582962036133. Nearby attractions include Asheville Brewery Tours (0.2 miles), Breakout Games - Asheville (0.3 miles), and The Conundrum (0.08 miles). Which languages are spoken by the staff at Hotel Indigo Asheville Downtown? would stay there again, but key to note, the were two odd things that happened. Hi Mattila_crew3, I am glad you left feedback. Located in the entertainment district. What food & drink options are available at Hotel Indigo Asheville Downtown? Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. We chose not to utilize the service due to COVID and the valet attendant was very inconsiderate when we used the designated parking space to unload our luggage despite the sign says 10-min parking. You can rest assured that this won't happen again. I feel concerned that your stay was not satisfactory due to the closed facilities due to Covid-19. 2. This Asheville hotel provides complimentary wired and wireless Internet access. there was a bed spider, smashed, on the ceiling of our room, which felt out of place from the otherwise clean room, also the coffee machine didnt seemed that clean either. Reviews about Hotel Indigo Asheville Downtown “walkable to downtown, staff at front desk was very friendly and helpful.” “Upscale, efficient, all-in-one (rooms, bar, restaurant, information about the area, the best staff going” “The front desk staff and valets were always very friendly.” The price was decent, but the stay mediocre. I payed extra for a "view" room. Is Hotel Indigo Asheville Downtown located near the city center? There are more places to choose from in the Asheville area. Hotel Indigo-Asheville Downtown is a boutique hotel nestled in the heart of Downtown Asheville Additional Hotel Reviews Phone exclusive rates: Call 855-516-1090 Hotel Indigo Asheville Downtown Reviews Summary. Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Roman's. Hotel Indigo Asheville Downtown 151 Haywood Street, Asheville, North Carolina, United States, 28801 Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. $116. Best regards, Clayton G. Case Manager IHGService. Are pets allowed at Hotel Indigo Asheville Downtown? This is the version of our website addressed to speakers of English in the United States. I regularly stay at this brand hotel across America. At least the room felt very clean..... Hello Kevin F, Thank you for your stay and for taking the time to leave us feedback. Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Discover genuine guest reviews for Hotel Indigo Asheville Downtown along with the latest prices and availability – book now. Hi Mattila_crew3, I am glad you left feedback. Breaking the "cookie cutter" model of hotels and focusing on excellent service culture while reflecting the neighborhood of each property has made Hotel Indigo a highly desirable place to work. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Is parking available at Hotel Indigo Asheville Downtown? The big drawback was a leak in the ceiling during a rain storm. Verified Hotel Guest 8 /10 . What are some of the property amenities at Hotel Indigo Asheville Downtown? I booked the hotel because it stated that it had spectacular, majestic mountain views. 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