Then I cut into one of my M&S Steak and Kidney Puddings. A little narrative background and the occasional tongue-in-cheek remark would have been greatly appreciated. Light beige just doesn’t cut it. 9) Butter a 1/3-pint pudding basin and roll each piece of dough out to a covering the base. Heat half the butter in a heated pan and add the meat. "I had a steak and kidney pie last night - I don't care if there is a bottom, all I want is a nice firm lid" B erry's recipes on the BBC programme have been a talking point each week . Tyres and balloons deflate. I was genuinely excited. That might be unwise when there are so many concerns about the integrity of processed food supply chains at the moment and disconcerting quanities of Shetland Pony keep ‘slipping through the net’ and turning up in all sorts of unusual places. In a small pan, reheat the 100ml of the reserved stock and add the lentils, stirring to combine. What you need is a circle, about 32.5cm/13in in diameter. Personally, I like my beef gravy to be an encouraging dark brown colour. So, once in a blue moon, when my wife and daughter are both eating out with girlfriends or away on a late night shopping expedition, I get that rarest of opportunities – to abandon my gastronomic strait-jacket and indulge instead in a shameless orgy of glutinous self abuse. Thanks Paul. Actually, to be more accurate, my wife is gluten intolerant. I could leave half a pudding and a chip or two. Toss together lightly and set to one side. Dear Faceless Customer Relations Operative. Add the onion to the frying pan, with a little more oil if necessary, and fry for 3 … I bet he would read my email before replying. Mary Rosa Alleyne Hunnings CBE (née Berry; born 24 March 1935), known professionally as Mary Berry, is a British food writer, chef and television presenter. After that, take a quarter of the dough for the lid, then roll the rest out fairly thickly. Next chop the steak and kidney into fairly small cubes (reserving the trimmings for the gravy), toss them in the seasoned flour, then add them to the pastry-lined basin with the slices of onion. Thanks again for getting in touch. These meagre contents tasted of nothing very much at all and there was a disconcerting lack of the fibrous structure one normally associates with lean meat. Perhaps I should get in contact with Steve Rowe (M&S Executive Director – Food). Do you know the difference between Boondocks and Boondoggles? I must confess that at this point, I was every bit as deflated as my puddings. The ladies of my life were otherwise engaged and I was wandering around the M&S Leeds store fantasising about a seriously oversized steak pie with flaky pastry crust when my eyes fell upon a pack of your M&S ‘Steak and Kidney Puddings’. It is always helpful when the reply reflects, in some small way, the content of the original communication. HMRC: It is a Tax Demand, not a Begging Letter. dish. Reserve 1/3 for the lid and roll out the remainder on a lightly floured surface. They will, of course, offer you a refund for the steak and kidney puddings. cracker. I also hear that Steve is a cigar smoker so I think we would get along really well. Or lung perhaps. You might have earned several marks if you had replied in the same spirit of my original note. Do you sit on your Butt or collect rainwater in it? However, most disappointing of all however is the fact that you gave me the impression that you are going to do nothing whatsoever about your disgusting steak and kidney puddings. In stitches. Take a sheet of foil, fold a pleat down the centre, liberally butter the foil and place, butter-side down, on the pudding with the pleat in the middle. Then strain the stock, and in the same pan, fry the remaining onion, chopped small, in the beef dripping until soft and blackened at the edges. If you’d like to share any feedback, please let us know by clicking on the following link: www.mandssurvey.co.uk/480. For the pastry, first sift the flour and the salt into a large mixing bowl. Privacy Policy, Site Rules and Other Dull Stuff, https://www.marksandspencer.com/contactus, National Public Radio USA: The Fine Art of the Complaint Letter, Telegraph.co.uk – The Best Complaint Letters of All Time, Ryanair: Child, Not-That-Bright, Vacant and Middle Gimp, Britannia Hotels: Probably the Worst Hotel in the World. With great joy,and thanks to your timely review I will invest I was genuinely excited. Stuff that is neither liquid nor solid and therefore doesn’t need much chewing and has the same nutritional value as nothing at all. May 11, 2014 - Steak and Kidney Pudding: A classic British recipe for a meal of steak and kidney steamed in a pressure cooker From: Marks and Spencer Customer Service , Date: 18 February 2013 06:52:26 ESTSubject: Your M&S. Roll out the pastry lid, dampen its edges and put it in position on the pudding. Now abandon the knife, go in with your hands and bring it all together until you have a nice smooth elastic dough, which leaves the bowl clean. It's worth noting that suet pastry always needs more water than other types, so if it is still a bit dry just go on adding a few drops at a time. Then place it in a steamer over boiling water. When it's evenly blended, add a few drops of cold water and start to mix with the knife, using curving movements and turning the mixture around. It might have received a higher mark if you had actually bothered to read my email first. Treacle pudding with nutmeg, lemon and lime ... Steak and kidney pudding. If you need a recipe, I’m sure that my mother would be able to help. Drain the lentils from the water. Coat the meat with the seasoned flour. I’m afraid we’re unable to advise you what action our suppliers are going to take regarding the steak and kidney puddings as this will be looked in to internally. Not sure if it’s worth complaining. There was NO steak in either pudding. Taste to check the seasoning and add a few drops of Worcestershire sauce. This site uses Akismet to reduce spam. I could leave half a pudding and a chip or two. Thanks for taking the time to contact us again about the steak and kidney puddings. Then the pudding deflated. I added a box of ‘Gastropub Thick Cut Chips’ and a token bag of fresh green vegetables (because I can’t shrug off my conditioning completely) and on the way home I picked up a couple of bottles of real ale to wash it all down. Enter your email address to subscribe to DCR and receive notifications of new posts by email. PS I came accross this page seaching for the perfect Add some freshly ground black pepper, then add the suet and mix it into the flour using the blade of a knife. This was perfect. After that, take a quarter of the dough for the lid, then roll the rest out fairly thickly. Gas. What you need … Yes air because, for the most part, that is all the pudding contained. This rich and flavoursome I know that this had all started because I wanted gluten but I was actually expecting to get some serious animal protein to go with it. Air. Stir the stout into the remaining flour left in the bowl, then pour into the pan of meat with the stock, … The suet crust was every bit as stodgy as I remembered. pud and must say was going to purchase via M&S. Now it just so happens that Monday 11th February was one such occasion. We have rigorous control agreements with all our food suppliers to ensure that our food quality is maintained to the highest possible standard. Just to say that was first class, an absolute Just found a horrible beast looking creature in my m and s Italian salad. I did eventually manage to find the toenail clipping sized shreds of kidney and I can promise you that the amount of kidney in both puddings combined would have failed to cover a penny coin. Among the various vernacular rhyming slang names for steak and kidney pudding are "Kate and Sidney pudding", "wake and bakey pudding", "snake and kiddy pudding" and "snake and pygmy pudding". Sadly, it didn’t occur to me to note batch numbers before the packaging disappeared into the recycling but I’m sure you can work this out from the date and location of purchase in any event. Your dinner isn’t supposed to. To make the suet pastry, tip the flour, suet and salt into a bowl and mix together the ingredients. Now line the bowl with the pastry, pressing it well all around. Be that as it may, I estimate that the largest piece of ‘meat’ in either pudding measured 7mm at its widest point. To make the filling, mix the flour, salt, pepper and thyme together in a bowl, add the steak and kidneys and stir well until the meat is evenly coated with the flour mixture, then mix in the onion. Stir in the onion, celery salt, pepper, salt and thyme leaves. 11) Line the bottom with remaining dough and seal the edges together. If we can be of any further help, please don’t hesitate to contact us. As you can imagine therefore, we go to great lengths to avoid the gluten which hides in everything from OXO cubes to soy sauce. Stir all the ingredients together, so that they’re all coated in the flour. The Pubic Hair Encrusted Soap and the Flotation Tank, Butchers Tripe Mix: Fit as a Butcher’s Dog, Smithsonian Institute: Doubt Cast on Hominid remains. Preheat the oven to 220°C/428°F/Gas Mark 7. I couldn’t resist. Not just one, but two of the little darlings nestling in every box. As the cat is quite a lot smaller than me, it didn’t seem fair that she got more meat that I did. On a lightly floured surface, roll out the dough to a round of about 30 cm in diameter. So, with my overflowing plate, chilled beer and a recorded episode of ‘Top Gear’ on the television, I was about as close to heaven as a bloke eating a billy-no-mates dinner can get. dish. When the oil is hot, fry the coated beef in batches until it is browned on all sides. I had a bit of a struggle getting everything on a single dinner plate but I told myself that I wasn’t actually going to eat all of it. Seal well and cover with a double sheet of foil, pleated in the centre to allow room for expansion while cooking. In order to follow this up with the correct suppliers we need the packaging return to us or to your local store. laughing my brains out. At least that way you would know for certain that I am not making this up. We’re keen to know what you thought of our reply. If she eats gluten, she becomes very ill indeed – for up to six weeks! Leaking from the collapsed and now alarmingly flat pudding was an anaemic coloured liquid. See more steak and kidney pudding recipes (7), Learning to chop: the 'chiffonade' or shredding technique. Then I cut into one of my M&S Steak and Kidney Puddings. Apologies if some of the funny complaint letters still look a bit odd. I hope you won’t tell me that this was a faulty batch that ‘slipped through the net’. I love them all but they’re all banned at our house. Add enough cold water to reach almost the top of the meat and sprinkle in a few drops of Worcestershire sauce and another seasoning of salt and pepper. We've nearly finished the re-build and will soon have every letter looking very smart again. Please be aware this email is from a ‘no reply’ email address. All the air had escaped. I’m sorry you’re unhappy with my response. Arriving home to a blissfully empty house, I resisted the temptation to slam my puddings in the microwave and instead followed the recommendation to steam them gently for 35 minutes. Now secure it with string, making a little handle so that you can lift it out of the hot steamer. Fry the onion in the pan, then add the mushrooms and fry them briefly, adding more oil if you need it. Mentally add an extra 1cm all round, then use the dish as a guide to cut out the pastry lid. I tried the second pudding. the money on a couple of pints of guinness. Place the steak and kidney into a large bowl. Pour flour into a bowl and season well. Make a wide, treble-thickness strap of foil (long enough to lift the pudding out with) and place in a large saucepan. My indulgent feast had turned into a forensic post mortem as I dissected the limp remains of my culinary fantasy. Something that not only tastes of steak and kidney, but actually contains some. Then stir in the flour, gradually add the stock little by little to make a smooth gravy, adding a spot of gravy browning if it's needed. I love gluten. Pasta, pizza, crumpets, garlic bread, battered fish, spicy cous-cous, naan bread and, most of all, pies. If my wife eats gluten, she gets terrible stomach and bowel pain for 48 hours afterwards. Tuck into this British classic for tonight’s supper. Invert a 28-30x23cm, 6.5cm deep pie dish on to the pastry. 10) Cut out a quarter of the circle. The food she eats is gluten free. Equipment and preparation: You will need a well-buttered, 1.5 litre/2½ pint capacity pudding basin and a steamer. Put all the meat back into the casserole and over a … I should have used a dictaphone and a camera like they do on in ‘Silent Witness’. Just managed to halt a small trickle of pee whilst DCR's new sister site is now live. My daughter is coeliac. Steam for five hours, topping up the boiling water halfway through. Heat two tablespoons of the oil in a large non-stick frying pan and fry the steak, in … Use this to line the My wife is gluten free. Please send us any available packaging from the product or the receipt so we can follow this up with our suppliers and send you a gift card to replace the steak and kidney puddings. Cut out a quarter and reserve. Thank you for your anonymous reply to my email on the subject of Marks and Spencers Steak and Kidney Puddings. Add about 150ml (¼ pint) cold water and work to a soft dough. From: Marks and Spencer Customer Service Date: Tue 26/02/2013 15:43. None. Meanwhile, boil the lentils in salted water for 15 minutes, or until tender. Instead, the lumps had the spongy texture of tasteless marshmallow. Clearly, steaming had been the right thing to do. So, with my overflowing plate, chilled beer and a recorded episode of ‘Top Gear’ on the television, I was about as close to heaven as a bloke eating a billy-no-mates dinner can get. I cut open the pudding to see if there was anything else in there. The aim is to bring it together as a dough, so keep adding drops of water until it begins to get really claggy and sticky. Strictly speaking, the buck stops with Steve. In the morning - return the pastry to cool room temperature, then roll it out thinly on a wellfloured surface. I almost gave you an extra mark for using the word “sorry” once in your email but alas, it had all the sincerity of Hannibal Lechter saying he was becoming a vegetarian so you missed out there too. Not only could I rectify my gluten deficiency at a stroke, but I could also rekindle childhood memories of my mother’s home made steamed suet puddings. Method. OMG. Thanks for taking the time to contact us about the steak and kidney pudding. Effectively, they were Steve’s steak and kidney puddings. Sticky toffee pudding. It would be refreshing if you were to admit to, and apologise for, selling a thoroughly disgusting, cheap and nasty product and undertake to replace it with something that deserves to carry an M&S label. Heat the oil in a pan over a medium heat and coat the beef in the flour. HERE, you can get an explanation of uniquely British and American English words and avoid the many linguistic tripwires involved in crossing the pond. Suet is used in traditional boiled, steamed or baked savoury and sweet puddings, such as steak and kidney pudding, spotted dick and jam roly-poly. Read about our approach to external linking. Retail Customer ServicesMarks & SpencerChester Business ParkWrexham RoadChesterCH4 9GA. I therefore live a life of severe nutritional deprivation. Place the steak, onion, mushrooms, flour and seasoning into a bowl. To serve, either serve the pudding by spooning portions straight out of the bowl, or slide a palette knife round the edge and turn the whole thing out on to a serving plate (which is more fun!). AGL Australia: You May Want to Sit Down…. Keep remaining for the lids. Aug 23, 2017 - I may be old-fashioned, but I really love a traditional steak and kidney pudding, steamed in a suet crust. The contents looked alarmingly like the little sachet of ‘Whiskas Oh So Meaty with Gravy’ cat food I had opened for my small, hairy friend only a few minutes before – except there was much more meat in the Whiskas sachet and the cat food was broadly the right colour. Learn how your comment data is processed. Nothing better than a laughter trickle I say. Without specific information, we’re unable to feed this back to them. In the meantime, please let me know what is going to happen about the dreadful steak and kidney puddings. For the gravy, simply place the meat trimmings in a saucepan with the half onion, cover with one pint of water, add some seasoning and simmer for approximately one hour. I give it one out of ten – for managing to send it to the right email address. He’s only been in the job since October so he should still be really keen. “Where was my steak and kidney?” I asked myself. Same result. Steak and kidney pudding is a savoury pudding made by enclosing diced steak and beef, and lamb's or pig's kidney pieces in gravy in a suet pastry. Steamed sponge pudding. Tuck the foil in firmly around the rim. Hilarious. Taken together, the solid contents of each pudding would have fitted on a standard desert spoon. Of necessity, we have a very healthy diet of nothing but freshly prepared food. After being encouraged in domestic science classes at school, she studied catering and institutional management at college. Alternatively, you can take the packaging or receipt into your local store where our staff will forward it to us. For instance, there is no point in asking me to send you the packaging when I had in fact already told you that it had been recycled. thank you for that! Heat two tablespoons of the oil in a large non-stick frying pan and fry the steak, in batches, over a … Despite the care we take, we’ve clearly not been successful on this occasion. It's my belief that if you... Aug 23, 2017 - I may be old-fashioned, but I really love a traditional steak and kidney pudding, steamed in a suet crust. What it wasn’t was steak. Sussex pond pudding with apples by Mary Berry. I’m sorry you’re disappointed with the quality of them. Cakes and baking. 12) Spoon little of the cooked meat mixture and a little gravy on it. Warm the butter and oil in a casserole and brown the meat (including the kidney) in batches, removing each to a dish. 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